Multi-Agent Support

    Empower your team with shared inboxes, ticket assignments, and real-time collaboration.

    Shared inbox

    Work Together in One Inbox

    See conversations in real-time, assign tickets, and avoid duplicate responses.

    • βœ… Shared team inbox
    • βœ… Assign tickets to agents
    • βœ… Real-time collaboration
    Collaboration

    Real-time Collaboration

    Agents can tag, comment, and escalate tickets seamlessly, ensuring no query falls through the cracks.

    • βœ… Internal notes & tags
    • βœ… Team performance metrics
    • βœ… Multi-language support

    Benefits for Teams

    βœ… Efficiency

    Manage higher ticket volumes without losing quality.

    βœ… Collaboration

    Work as a team to deliver better customer experiences.

    Collaborate Better with Multi-Agent Support

    Empower your team to resolve queries faster and with more accuracy.