WhatsApp Business API

    WhatsApp Business API for a shared team inbox

    Connect official WhatsApp messaging to your team, customer records, and automation.

    Shared team contextSetup guidanceCurrent provider rules

    What you get

    Everything you need, in one workspace

    Connect through Meta

    Use the onboarding flow available in your account. Business verification, number eligibility, migration, and Business App coexistence depend on Meta and your setup.

    Give each conversation an owner

    Use Unibox to share customer context and assign work. Team and workspace capacity follows your selected plan.

    Build one useful workflow

    Start with an approved template or a support flow, preview the message and test the human handoff before enabling it.

    Reviewed October 10, 2026

    The WhatsApp Business API, explained end to end

    Connect official WhatsApp messaging to your team, customer records, and automation.

    Connect through Meta

    Use the onboarding flow available in your account. Business verification, number eligibility, migration, and Business App coexistence depend on Meta and your setup.

    Give each conversation an owner

    Use Unibox to share customer context and assign work. Team and workspace capacity follows your selected plan.

    Build one useful workflow

    Start with an approved template or a support flow, preview the message and test the human handoff before enabling it.

    A practical first test

    1. Write down the customer request or business event you want to handle.
    2. Confirm the connected channel, account eligibility, and plan capacity.
    3. Preview the message and test assignment or human handoff with a small audience.
    4. Review delivery, replies, and failures before enabling a wider workflow.

    Software and provider costs

    Use the current Greenbubble plans for software capacity and the official WhatsApp pricing page for provider charges. A software quota does not include provider fees.

    Your next step

    Start your 14-day Pro trial · Book a workflow demo · See the setup documentation

    FAQ

    Questions, answered

    How do I try this workflow in Greenbubble?

    Create an account to start a 14-day Pro trial. Test a connected channel and a small workflow before expanding. After the trial, the account transitions to Free; provider messaging charges remain separate.

    What does the software plan include?

    The pricing page shows current software prices, team and workspace capacity, messages, automation flows, and AI actions. The app confirms the selected plan before payment.

    Are WhatsApp provider fees included?

    No. Greenbubble software fees and published capacity are separate from WhatsApp provider charges. Use Meta’s current pricing page for delivered-message rates, message categories, market differences, and any applicable exceptions.

    Ready to scale

    Connect the official WhatsApp Business API today.

    Try a connected channel and a reviewed workflow before expanding your rollout.